1.首先你要登录register.com网站.
2.找到账户服务中的 My Secret Questions 设置你的安全问题
3.点击 Customer Support 到下一页 点击Contact Us 再到下一页 点击LIVE CHAT 选 Chat ,等待与客服链接
4.和客服连接上后会询问你需要什么服务帮助,(注意他们只说英文 最好早上联系,否则到下午老外下班了)
大致聊天内容为: 2011-9-8 Amanda G.: Hi, my name is Amanda G.. How may I help you? Amanda G.: Thank you for choosing Register.com’s Live Chat , my name is Amanda and I will be your chat representative. What may I assist you with today? Amanda G.: Hello zhang: Hello
zhang: i want transfer http://www.*****.cc to another registrar zhang: can you sent authorization code to my email? i want transfer http://www.*****.cc to another registrar Amanda G.: I will be glad to look into the transfer for you today. Amanda G.: This will only take me a moment to access your account. While I assist you with your request, I'd also like to review your account today just to ensure everything is up to date and in order. Amanda G.: I would like to get you confirmed to the account with the security question on file.
Who is your favorite musician? zhang: my english is too bad
Amanda G.: I do need to get you confirmed before we can discuss the account. zhang: ok Amanda G.: I would like to get you confirmed to the account with the security question on file.
Who is your favorite musician? zhang: I do not set this Amanda G.: Do you know the answer to Who is your favorite musician? Amanda G.: I need to get you confirmed. Do you know the answer to Who is your favorite musician? zhang: Do not know zhang: Can I change it? Amanda G.: Can you log into the account? zhang: 注册信息都是我自己的 Amanda G.: I do apologize, I only speak English zhang: Yes Amanda G.: I need the answer to the secret question. Who is your favorite musician? zhang: You can verify the registered mail Amanda G.: *****@sohu.com, I sent you a security code to the email on file, please type the code back into the chat. This is to get you confirmed to the account. zhang: Because I need to use translation tools to operate, more slowly zhang: yes Amanda G.: Please log into *****@sohu.com and get the security code and type the code back into the chat. zhang: ok zhang: I do not have received the message. Amanda G.: Please check again zhang:Security code: 07584*** (注意验证为你域名的注册邮箱 你会收到:support@register.com 发给你的安全验证码,回复后等待处理)2011-9-8 Amanda G.: Thank you Amanda G.: For the *****.cc, i will need to request the transfer auth codes for you. It can take 24-48 hours to update. Amanda G.: Once I get the code I will email it to *****@sohu.com for you. zhang: Thank you
zhang: Bye.
Amanda G.: I thank you for taking the time to discuss the account with me today, was there anything else I could assist you with while we are still chatting? zhang: Thank you Bye.
然后等2到3天 support@register.com会发一个请求码到你的邮箱 但这个并不是转移密码 只是申请转移密码的验证码 这时候你回复下support@register.com邮箱 请他们给你转移密码 register.com很快就会给你转移密码了。
(转载必须保留本页面链接) |